Slide background
Slide background
Slide background
Slide background

Notice for Norton Internet Security Users:

This version of ProdStar includes an auto-update feature. This feature was added in order to prevent you from having to download a new version of the software every time we post an update (which could be frequently during this beta testing period!)

Unfortunately, some of our users that have Norton Internet Security as their antivirus software have received warnings that our updater application is malware. The short explanation for why this is occurring is that when the antivirus software detects certain heuristics (behaviors) with our software, it flags them as suspect and swiftly blocks them from running in an attempt to protect you. In this case, it’s better to be safe than sorry. We agree. Unfortunately, the ProdStar behavior causing this to occur lies with its new self-update ability.

We are working through the process of correcting this and anticipate a solution within a few days. Until then, the only workaround is to disable Norton Internet Security (Right click on the icon on the taskbar, select “Disable Smart Firewall” and “Disable Autoprotect”) for the brief moment you start the application. As soon as the application completes running its update cycle, the security program can be re-enabled by following the same procedure mentioned above.

While we can only offer our word that our software is safe, we understand that some testers may choose to wait until the issue is resolved. One thing that may make you feel better about the situation is that if you scan the install files downloaded from our site, the antivirus software will not find any threats. We will post a resolution and/or update here as soon as more information becomes available.

In the meantime, if you wish to get more background on how common of an issue this is, a quick search on your favorite search engine will provide you with a wealth of information. (We searched “.net application heuristics flagged by antivirus”). This issue is also affecting one of the primary developers, so we are committed to bringing forth a resolution as quickly as possible.

Thanks again for your interest in the project! We look forward to seeing you online!



ProdStar Windows Client

Download the Latest ProdStar Client v1.0b17 (Windows XP, Vista 7/8 32-Bit)